When you receive an order, purchase the item on AliExpress and enter your customers name and shipping address. Now that we understand how AliExpress can help you source products as a dropshipper and why its important to correctly position your store, lets move on to getting your store set up. Native Upsell has a recurring fee of $14.90 per month. Competitor marketplaces like Doba and Worldwide Brands charge monthly fees to access their suppliers. If its indeed lost, you should state that your customer can get a free replacement or a refund. Here, briefly mention the key points of your return and refund policy. In that case, say that you will be able to locate the package and verify if it is still in transit. If your fulfillment center is based in the US, you might opt for a free domestic shipping option, and a paid international shipping option. This is especially important in the case of dropshipping businesses as there are usually a lot of websites selling the same products as you. A well-written return and refund policy can help you create trust, loyalty and boost your customer service game. What are some of the best AliExpress dropshipping products? 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Your competitive advantage will be reaching and serving your customers faster and better than your current competitionin other words, marketing, operations, and support are how you win. Want to get the manufacturers best price from China? Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. AliExpress Sellers (Suppliers) offer shipping to over 200 countries; Lets see how to decrease your return and refund requests: The product description block is a great selling point, so were all aware of the importance of making it sound appealing and attractive. By entering your email, you agree to receive marketing emails from Shopify. Your guide to online selling & ecommerce business success. Most of the time, you cant do anything about it. After deciding what to include and present on your dropshipping shipping policy, create a draft and review it. One way wed recommend selling AliExpress dropshipping products on Amazon is: Once you set up DSers, you can also create Amazon listings out of existing products in your store or create offers for existing Amazon products if youre already selling on the platform. How to Get Fewer Customers to Request a Return? You can easily create a new page for it through your eCommerce platform and reference it in your website footer like this: You may also want to remind your customers to have a look at it before placing an order by including a link to it on your product pages. You can create a shipping policy by setting up a new page on your online store. If a customer wants to request a return, how long do they have from the day of delivery? It is one of a dropshipping store's standard pages and contains a set of rules that determine the "when & how" of returns on your store. Clothing is definitely the number one niche with the highest return rate 25%, while shoes have a 15% return rate. Do you offer a free return option (or who pays for the return shipping)? Shopify has a free policy generator to help you with that. #: Delivery times for various shipping regions. Is it the customer (not recommended)? You can also mention other shipping restrictions, like not being able to ship to a PO box or military address. To get the latest news and latest updates from us. One of the most important parts of your shipping policy is the delivery time. Thank you! Disclaimer: The Do Dropshipping Shipping Policy Template is no legal advice. If youre selling dropshipping products like shoes, clothing, accessories, or jewelry, always place a sizing table in your product description listings. Flat rate shipping is usually more attractive for online shoppers than costs that are calculated at checkout and can come as a surprise. No promotions or invoices, please! DSers can do this for you when youre making a purchase on AliExpress. Furthermore, will you be accepting returns on items on sale? This is by far the easiest way to contact AliExpress dropshipping supplier use my template and make changes as you see fit. 3. Notifications are sent out immediately via email after the package is ready for shipment. Why do you need to include a shipping policy when dropshipping? Heres how to create a dropshipping shipping policy in 5 narrowed-down, clear steps: Start by deciding which shipping carriers work best for your business. As we mentioned above, theres a free Shopify policy generator you can use to draft your dropshipping return policy, whether or not you have a Shopify store. Your success in dropshipping depends on reliable suppliers providing quality wholesale products at reasonable costs. And this is something that you have to read to match yours accordingly. AliDropship - Instant access to 50,000+ products that are bestsellers on AliExpress. In my experience, if you can keep your shipping times under 1 month, your customers wont bother you that much as long as you inform and update them accordingly and on time. In this video, we'll be walking you through everything you need to know about setting the right shipping, return, and payment policies when dropshipping from. Extra 1% off with coins. Packed or still unpacked? Start youronline businesstoday. Allow for some time so the customer can contact you if there were any issues with the product or with delivery. It is crucial to mention who covers that cost if you decide to ship out of your country. The shipping costs may vary depending on which one of your suppliers is fulfilling the order. Most of the time, you will be dealing with multiple suppliers that each have their own policies, practices, and shipping costs. Your shipping policy should be easily accessible and easy to understand. Absolutely! While adding products to your Dropshipping store, here are the things you need to keep in mind-. In the case of dropshipping stores, the supplier is almost always in China. This number helps you track your product throughout the shipping process. What if there are multiple items to be returned? Reading actual reviews and testimonials and looking at photos made by satisfied users is the best way to decide if a product is a good fit. A dropshipping return policy is an agreement between you (as the online store owner) and your customer. And fulfill your orders to your customers in the most prompt way? WooCommerce Dropshipping is a powerful store management tool for dropshipping stores. #: Acknowledge local, international, and domestic customers. 2018-2023 Do Dropshipping. A commerce solution for growing digital brands, The composable stack for enterprise retail. How much does it cost to dropship on AliExpress? What Should Be the Dropshipping Return Address? Here are a few things I look for when selecting a product on AliExpress to dropship: Once you set up your Shopify store and have a product category and supplier in mind, its time to start adding products. Learn how to find high-margin products, add them into your store, and start sellingfast. A shipping policy is a page on your store that outlines all important points around the shipping topic. The next reason for high refund rates is products that arrive damaged or defective. How to Create a Shipping Policy for Your Dropshipping Business in 5 Easy Steps Step 1: Figure out the available shipping methods Step 2: Set shipping prices and timelines Step 3: Outline exceptions, refunds, and returns Step 4: Create, then improve your first draft Step 5: Update the policy on your store Dropshipping Shipping Policy Template And if you have multiple suppliers, be respectful of all conditions to avoid customer complaints. Read more: How Does Amazon Dropshipping Work? Even if youre not dropshipping with AliExpress, but for example with a dropshipping agent, chances are that you wont beat the fast shipping times of Amazon. Now its just a matter of waiting for your customers to receive their order. However, watch out not to cross the line from well-worded to just plain lying. Last, but certainly not least, is your customer supporta key differentiator, especially if your current competition provides lackluster service or provides a frustrating shopping experience. However, if youre working with multiple suppliers, simply have an email where customers can request a refund and get in touch with you. For example: Standard shipping (5-7 business days): Free. Using headings is another great way to segment your dropshipping shipping policy. If you need help drafting a return and refund policy for your dropshipping business,check out our articleon the subject. Even with a detailed dropshipping shipping policy, clients will need clarification on matters at one point or the other. How to Get Started with Dropshipping in 2023. Or, perhaps youll let the customer keep the product and offer them a refund as well? How to Handle Returns when Dropshipping from China? Over 10 years of experience in foreign tradeHelped 2k+ customers improve their dropshipping business. While it isnt perfect, Ive developed a list of criteria for choosing a product. Even though all your instincts scream that thats a bad idea, its the best way to avoid return requests and refunds. Shipping is increasingly complex when running a dropshipping business. If you dont have a professional email address yet, then you can check out this article here to learn how to get one for free. However, when selling a commodity product, dont forget the importance of differentiation through positioning and how you polish the small detailsits usually worth your time to invest in better photos and product descriptions. As discussed above, the customer who visits your website generally doesnt know that you use a supplier to fulfill your orders, which means that your shipping policy will look like any other online store. Now that you have your store filled with products ready to sell and dropship, what do you do once you get your first order? As soon as the item is returned to your supplier, they will refund you the money. A good dropshipping shipping policy should cover all the important information about your shipping process, including but not limited to: PRO TIP: The reality is that dropshipping stores are different; so are their shipping guidelines. Generally speaking, a dropshipping return policy should contain at the very minimum: As an eCommerce plugin for WordPress, WooCommerce has its own Orders menu where you can find, manage, and refund any order you need. eMart dropshipping WordPress theme. Delivery times for the regions you most often sell to, 4. Today, nobody wants to wait 60 to 90 days to receive a product. Basically, it's a tool that allows users to simply type in a few letters and be presented with multiple options right away, also known as autocomplete search. Yes. 57.41 $ 3.07 $. The last app for boosting sales on your BigCommerce dropshipping store is Doofinder. And dont forget to take a look at our Return Policy template here as well. With current trends in the eCommerce industry, you can integrate shipping software into your store, thereby making it possible to offer your customers real-time figures on how much they will pay to ship items. When theres an issue with an order a customer placed on your store, its usually because the order never arrived or your customer is not happy with their purchase. Looking through a chart is easier than reading through paragraph chunks to get the needed information. Then, will you only accept unused items or also slightly worn ones? And remember that you will also learn many things by just starting to build your dropshipping store and learning things step-by-step , Good luck with your dropshipping store! Start selling the right products to the customer base that you know best. All Registered. A dropshipping return policy is a written "rulebook" where the retailer or store owner explicitly informs their customers of the conditions under which it's possible to request a return and refund and the specific steps of the return process. This excludes all weekends and any major holidays. Also, DSers can be a dashboard for your AliExpress dropshipping business, allowing you to track all your orders and monitor the status of deliveries. boxes and military addresses, which are both common exclusions. According to a Statista report, clothing and shoes have the highest return rate. Also, ensure you give customers any other relevant information they would need. However, it is still a crucial step in setting up your dropshipping business. But we've yet to mention how powerful your return policy can be for increasing the number of sales you receive. Because most of the AliExpress sellers are overseas manufacturers, you can find trending products at a lower price. Required fields are marked *. Dropshipping is a fulfillment method. If you are trying to upsell your customers by offering free shipping above a certain spending amount, you should also mention it here.