%PDF-1.6 % Qantas takes a proactive approach to managing risks in our supply chain. Risk management is an integral part of all organisational process. The role of CEO of Qantas Domestic and [] Read more Upgrade your web browser for an enhanced experience. Program management and oversight is a University-wide responsibility that calls for the active involvement of executive . "Bags aren't making aircraft on time. With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. He has been involved in start-ups, mergers, acquisitions and major change programs. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. David will remain as CEO of Qantas Domestic until his departure. Similarly, Qantas Airline is likely to suffer from the consequences of economic recession. PDF Group Risk Management Policy - May 2021 - Coca-Cola Hellenic Bottling This amendment provides the Group with an additional level of verification in line with our voluntary commitments under the UNGPs, while at the same time upholding our position that the Australian Government is best placed to make decisions on the legal status of people seeking asylum in Australia. Likewise, the existing competitors are likely to intensify their competition to either increase their market share of maintain their competitor advantage. Risk Management Policy - Timaru District Council However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. As a result, we have emerged from the pandemic a stronger and more resilient company. Over six years he helped grow the airlines network across six continents. Gareth Evans was appointed CEO Jetstar Group in November 2017. This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. Opens in a new window Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. 2 0 obj In demonstration of our commitment to evolving our approach to human rights, we have collaborated with customers, suppliers, investors and civil society representatives to better understand their perspectives on the role of the aviation industry in respecting human rights, and to share our insights. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. Qantas makes no apologies. "In terms of pilots, of the things that Qantas has done very successfully, because the law allows them to, is that they've acquired or set up subsidiary airline groups," Mr Lucas said. People are the core of our business, and our commitment to respect human rights, which includes labour rights, starts in our own operations. The occurrence of the above mentioned risks will have the following consequences in the event of their occurrence; The unmanageable increase in fuel prices may force the company to reduce its business operations(Thomas, 2014). TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. From 1 October 2019, Vanessa Hudson will formally commence the role of Qantas Group Chief Financial Officer, following the appointment of current Chief Financial Officer, Tino La Spina to Chief Executive Officer of Qantas International. Commercial experience with contract management The aviation industry frequently deals with uncertainty, whether it's in the price we pay for fuel, business and consumer confidence and demand levels, weather patterns, geopolitical events and as seen recently, pandemics. Our diversity strategy, meanwhile, is focused on mitigating unconscious bias, improving access to flexibility, recruitment and talent programs and dedicated leadership development. We continue to learn through collaboration and shared experiences to make the system better. Qantas Airways Limited ABN 16 009 661 901, Safety, Health, Environment and Security Committee Charter (PDF), Qantas Group Business Practices Document (PDF), Learn more about our Supply Chain Assurance Program (PDF), UN Guiding Principles on Business and Human Rights (UNGPs), International Air Transport Associations June 2018 Annual General Meeting Resolution. Learn more about our Supply Chain Assurance Program (PDF). 1 0 obj Risk Management Policy Release Date December 11, 2014 Revision Date June 24, 2021 Issued by Risk Management Committee Supersedes Released dtd. Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. endobj click here. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. With a focus on continuous improvement, the Group is seeking to build on our established compliance program by investing in technological platforms that will support our management of business risks and meet the growing expectations of regulators worldwide. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. Upgrade your web browser for an enhanced experience. Risk management is a part of decision making. Where we identify an adverse impact that we may have caused, contributed to or be directly linked, we adopt a consultative and measured approach to identify appropriate response options and take action consistent with the guidance provided under the UNGPs. Io&Z $a S,:xM All of this gives us confidence as we invest for growth and future success. Join Qantas Frequent Flyerorsubscribe to Red Email today. Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. 1 . We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. Risk management is based on the best available information. Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. "I considered it to be one of the greatest privileges that anyone could have. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. "So, what should have gone in the front, went in the back. Board & Committee Charters - Crown Resorts Corporate Governance Board & Committee Charters View our charters. Finally, the global financial and economic crisis affects all companies undertaking the international business(Robertson, 2016). A risk is anything that could potentially impact your project's timeline, performance or budget. Safety and Health Policy; and 10. Matthew Allsop spent just shy of 16 years wearing the Qantas uniform and "flying under the Qantas tail but never actually worked for Qantas proper". ESG Risk Management We're always working to improve the way we deal with environmental, social and governance risk. You basically fully commit your life to the job, but your skills are not portable. Qantas Reorgs Mgmt. Roles, Unveils New Premium Cabins The Risk Management Policy serves as a statement of the overall UNCG risk management goals and focus. He has a broad range of commercial, operational and people leadership skills. "I totally enjoyed my time with Qantas," he said. %PDF-1.7 Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. Risk Management Policy Sandvik Group Risk Management Policy and Procedure ", A Qantas pilot told ABC's Four Corners: "When you mix a safety critical role with a threat of losing your job, then it really only ends in one way. Across our workforce, we maintain an 'informed culture' of safety and security. If we identify material risks, we will not transact with suppliers until those risks have been resolved. How to make a disclosure under the Whistleblower Policy. e9 VHh_>&4BRP#U"1R1n'Fhcd6b!T"8l bH,Qp/'r{HrNjGCu9w;L;:9zuYvO}b{=sYuO66q,-]j|gwN]u&w94~97>cdbo[Auv_(:3yeo];2BiQS1\.zE?ztfn~BqY^TY.I3NGm?;.EDMg]6"eO2(&,Kz\:Gb^0pTeTCy+zMo=a"}L)&4fTRE5aa=I: /zw8X4-&gl .NG_on|pINR:dN>8!Wl\lV%}m$9iC'YlyUX. We know that how a business conducts its activities and operations can affect the human rights of other people, whether they are employees, customers, workers in our supply chain, or the broader community. The Group aims to ensure a safe and fair working environment for our people and we also recognise the rights of our employees to freedom of association with unions and collective bargaining. Risk Management Policy; 9. The three principles that guide us are: operating with integrity (through our safety, people, community and environment strategies). In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information. Opens in a new window Risk Management Policy - Policies <> FY23 Preliminary Final results announcement. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. PDF 2018 Qantas Voluntary Tax Transparency Code Report strong corporate governance transparency in reporting. The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. We also report our findings in the Qantas Group Annual Review. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. The S&P/ASX 200 Index (ASX: XJO) airline stock closed yesterday trading for $6.28 per share. Who's in the race to replace Alan Joyce as Qantas CEO? If we identify material risks, we will work with suppliers to remove the risks where possible, and otherwise to substantially mitigate them. The Group has partnered with external consultants and climate change experts to further understand the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. m@oo!X7dKr\L:==U>KzurVUI:'7OSr/*X\o+]Ll(f~["[ g[nf8fe;C{:dw%,[$=.`_ vCU=oVVy6a+DrvkyN~/ p,F m+] Bc9 In plain English, Qantas would find a new company to hire other pilots to do the work. We have made the decision to not actively participate in the following external initiatives: Qantas Group Corporate Governance Statement, Modern Slavery and Human Trafficking Statement, Everyone has the right to return home safely, Being a fit, agile and diverse organisation drives innovation and simplicity, Working together in an inclusive manner always delivers the optimal group outcome, Each employee deserves respect, trust and good leadership. We integrate aviation operational safety, work health and safety, aviation and cyber security, environment and business resilience, learning from collaboration and shared experiences to make the system better and stronger. Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. 3. Financial risk management Rob holds a Bachelor of Commerce (Economics) from the University of Melbourne and a Master of Business Administration from the Kellogg School of Management at Northwestern University in the USA. Scope This policy sets the minimum requirements related to risk management for the Sandvik Group. We are committed to managing the risks that come with a volatile environment by strengthening business resilience and building an agile, adaptive culture - giving us the foundations for sustainable performance in all market conditions. Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures. Berger Paints - Risk Management Policy The Qantas Group is committed to complying with all applicable laws and regulations, and to conducting business with the highest standards of ethics and integrity. The policy must also clearly define the roles and responsibilities for managing risks; often in large organizations there is a risk manager who oversees the risk management framework and processes. Group Finance Policy; 7. He recalls how, on some flights, he would work alongside staff from a UK Qantas subsidiary, a New Zealand Qantas subsidiary and legacy staff, on different pay and conditions. Since 2007, our Qantas staff fear the airline's stellar safety reputation is at risk as After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. Bags are being loaded onto aircraft incorrectly. The Qantas brand is synonymous with Australia. The increase of increase is evident from the fact oil prices a prone to fluctuation all over the world(Sky News. Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. The Qantas RAP has been accredited to Elevate status, meaning we are a leader in corporate Australia. This includes aviation safety, WHS, environment, security (including cyber security) and business resilience matters. It is usual for each risk to have a named risk owner. In FY22 we engaged external expert advisors to conduct a refresh of the Groups previous saliency assessment. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. With the right risk-management method, accompanied by diligent reviewing of your investments, we work to mitigate the risk to your retirement savings by minimizing exposure to market uncertainties and tempering the effects of inflation on your portfolio. Vanessas previous role as Chief Customer Officer of Qantas commenced in February 2018, with responsibilities spanning all aspects of the customer experience and strategy including digital, customer products including lounges and inflight as well as food and beverage. HWMq\~U. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. OurWhistleblower Programis a key aspect of our approach to managing human rights, providing a confidential and accessible channel for individuals to raise matters of legitimate concern with us, so they can be addressed. The frequency with which the Board is informed about issues depends on the significance of the specific risk. Cyber Security Policy; 5. Our approach to risk management starts with our first priority: the safety of our customers and people. The global financial crisis will affect the international business operations of Qantas Airline. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Opens in new window, To read our CDP Climate Change disclosures, please visit the And we know that our continued success relies on day-to-day operational excellence and keeping a steady eye on the horizon. Over 2016/2017 Qantas exceeded performance in sustainability benchmarking indices, from the last to first tier on the Macquarie Environment Social Governance (ESG) ratings, achieving CDP A List and CDP Supplier Climate Change A List and rated at a Leading level by the Australian Council of Superannuation Investors (ACSI). "So, all four of those working together,side by side, pushing carts, handing out meals on one plane.". To avoid accidents, it is necessary to put many slices together to layer the defences so there is no possibility that the holes can line up and an accident happen. has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF). 2008/09 Qantas Data Book . To find out more about our environmental strategy and performance, Uniglobe Travel strengthens presence in Europe *Subject to a dividend being declared by the Board. We support an ethical supply chain through our due diligence program, which assesses potential third-party suppliers, including those who act on our behalf, to identify those presenting an elevated risk of bribery. He is also president of the Australian and International Pilots Association, a voluntary position he holds alongside his job at Qantas. Opens in new window. Nearly every student wishes to succeed in his or her future career, and it is inseparably linked to your competence in research paper writing. We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. If there is a medical emergency, I'm required to run towards it and render all help required," Matthew Allsop said. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Legal Matter Policy; 8. He was also a key architect in the Qantas Emirates alliance that launched in 2013. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. PDF Qantas Group Voluntary Tax Transparency Code Report 2016 Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. Qantas' new first-class cabin will debut on Airbus A350 service to New York and London in late 2025. Credit: Qantas. Comply with Group Management Systems and Policy. Our anti-bribery and corruption risk assessment program is being progressively launched across our business. Audience This policy applies to all entities within the Sandvik Group To find out more about our diversity strategy and key focus areas, He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. Qantas Group returns to profit with record first half result. And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. We are red-lining, running at max capacity in a very dynamic, challenging environment. From 2017/18, we will shift our reporting to open source disclosures, leveraging our A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. Opens in a new window John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. The risk management system is based on a structured and systemic process which takes into A summary of indicators can be found Full time permanent position based in New York, JFK. However, the veteran pilot who held voluntary positions with the pilots' association for a couple of years is dismayed by Qantas's approach to industrial relations. The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. CDP website. "As a result, we have a very high turnover rate that makes the already-bad situation even worse. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). Health | BHP )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* due to superior cost and risk management 46 new domestic routes announced including 31 launched in FY21. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. Our Group beliefs frame our culture internally and our approach to corporate citizenship in the community more broadly. Our governance | Qantas AU They've been beaten down. However, a Qantas spokesperson told Simple . Qantas hiring Manager Aircraft Controlled Software and EDTO in Millers Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. "I think it's fair to say Qantas is a militant employer," professor of labour law at the University of Sydney, Shae McCrystal, told ABC's Four Corners. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. Risk management explicitly addresses uncertainty. Contract Engagement, Review and Execution Policy; 4. It is designed to identify, assess, monitor and manage risk. Across Australia and around the world, millions of people rely on the Qantas Group to take them somewhere.