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Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Login Use your ActiveBuilding login information Enter your email Log in New Resident? ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! We want to make it dynamic and guide users to the information and services they need.. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. This one makes me want to go back to writing checks. Package delivery is the secondamenity residents are interested in after fitness centers. Everyone is right, this is not intuitive and a pain in the neck. RealPage Market Analytics delivers true performance data no one else has. LearnMore. RealPage Market Analytics delivers true performance data no one else has. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. RealPage Analytics delivers the most accurate apartment data, trends and industry news. 403 Wolf Creek Cir, Raleigh, NC 27606. Thank you!Original Response: Thank you for your feedback. Ill have to try again later. Pinpoint drivers of submarket momentum and individual asset forecasts with greater You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. The interface reminds me of first generation mobile websites. Proven to outperform the market 2-5% in every market cycle. Get Started Now Terms of Use Privacy Policy We experienced unexpected slowness in the application during this time. This app may share these data types with third parties, Personal info, Financial info and 5 others. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Not a huge deal, but even apps loading much more data start up faster. 6969 W 90th Ave, Westminster, CO 80021. Fantastic. If you try to view pictures on a post, the window just crashes. Active Building. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Unfortunately, the app is still extremely frustrating to use. Proven to outperform the market 2-5% in every market cycle. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Proven to outperform the market 2-5% in every market cycle. Login. Plus, staff can share news with all residents at once or send important information to only specific interest groups. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. For more information, see the developers privacy policy. Use your ActiveBuilding login information. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Absolutely awful to use. Get Started Now Terms of Use Privacy Policy Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. It was snappy, responsive, and logging in took less than a few seconds. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. (919) 861-8342 Still, its pretty annoying that something viral to my life works so poorly. Your Information is secure and will be kept confidential. Log in. Enter your email. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. (303) 421-6900. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. I've noticed some improvements being made recently which is great. Renter Background, Creditor Screening Issues, COVID-19 Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Daily, transaction-based visibility into your portfolio and your competitive market. It is so slow, and they changed where the contact info is for emergency maintenance. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Resources, LeaseLabs Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Get Started Now Terms of Use Privacy Policy Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Notice message Please check your email to reset your password.. Email: Password: The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. The developer provided this information and may update it over time. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Copyright 2023 Apple Inc. All rights reserved. It gives everyone a way to engage as a community. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Easily access the industrys most accurate and reliable rent and occupancy data. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Community Rewards is really that.. 78% of residents prefer to pay online. Had to do a lot of changes so the app would accept the input(s). Renter Background, Creditor Screening Issues, COVID-19 If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). RealPage Analytics delivers the most accurate apartment data, trends and industry news. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. New Resident? You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Maximize your asset value by optimizing rents while consistently reducing vacancies. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Easily access the industrys most accurate and reliable rent and occupancy data. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Have an immediate question about our products or services? The only reason that I keep it at this point is to pay rent. Daily, transaction-based visibility into your portfolio and your competitive market. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. I only open the app the pay rent, and its always something I approach with trepidation. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Get Started Now Terms of Use Privacy Policy ActiveBuilding puts everything in your community at your fingertips. (Some features may not be available at your property. granularity and accuracy. Community Connection & Engagement It gives everyone a way to engage as a community. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. ActiveBuilding puts everything in your community at your fingertips. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Login. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Update: This type of review with specific examples is extremely helpful to us. Maximize your asset value by optimizing rents while consistently reducing vacancies. I hope they change it soon. Thank you! You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. We were very excited to talk about the new ActiveBuilding at RealWorld.. I really hate this app. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. Login Use your ActiveBuilding login information Enter your email Log in New Resident? There is no immediate change to either staff or resident day-to-day use. Daily, transaction-based visibility into your portfolio and your competitive market. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Enter your email. Apps should promote digital options and self-service. Log in. And the convenience doesnt stop there. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. The app was working fine before the unnecessary visual refresh. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. You pretty much have to use it if your landlord decides to. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. We will look into this further. Get Started Now Terms of Use Privacy Policy It's clunky. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Login. Use your ActiveBuilding login information. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Fairfield Properties online rent pay portal allows residents to pay rent online. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Use your ActiveBuilding login information. It's also likely to take a few tries to get in. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. It doesn't really make things any easier for me at all. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. They can even set up reoccurring payments or split the cost with roommates! Log in Terms of Use Privacy Policy Upon opening the app, I have to wait 30 seconds just to reach the main menu. Griffis Westminster Center. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Get Started Now Terms of Use Privacy Policy I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Half the time the app won't render and I have to restart it. If I had an alternative way to do so, this app would exit my phone immediately. 403 West. Data privacy and security practices may vary based on your use, region, and age. Your team definitely has their priorities straight. Enter your email. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Renter Background, Creditor Screening Issues, COVID-19 Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Get Started Now Terms of Use Privacy Policy App responsiveness is very important to us because we know how frustrating it is to you to use. Sometimes this wont work at all. Get Started Now Terms of Use Privacy Policy So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. You will see an updated app icon, new colors, and a cleaner login screen. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Log in. It also makes moving in easy. Your Information is secure and will be kept confidential. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. ActiveBuilding puts everything in your community at your fingertips. Check out our quick video of how to set up your account here! Pinpoint drivers of submarket momentum and individual asset forecasts with greater RealPage Market Analytics delivers true performance data no one else has. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Can't get it on this laptop either. Infrequent/Mild Medical/Treatment Information. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. ActiveBuilding puts everything in your community at your fingertips. But as soon as I went to another page it was lost, and unretrievable. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? If you open a forum post and then back out, you're starting from the top again. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). On my smartphone I was offered a coupon to allow payments at participating stores. For example: today is the first so I need to pay rent.