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Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Why do Depop charge 10%? Given the volume of compromised accounts for sale, the horse has already bolted," he added. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. then you will give the refund to the customer. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. When they updated to extra-small I didnt bother to go back to update my older listings. guccidurags. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. With shipping and complicated seller fees, it felt like a chore. It's a pain, I hate PayPal payments. Below is a simple chart that shows how it works. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Read about our approach to external linking. The person paid via goods as PayPal took a percentage. We independently review everything we recommend. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Your PayPal account is connected to your Depop account. The culture of the app is young, open-minded, and versatile. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Music. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Shipping with Depop internationally vs. domestically is different in a few ways. Purging Old Clothes? Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Our community is made up of people who are creating a better future. It is very unfortunate and hurts small businesses who have to eat these fees. Definitely gonna start telling people depop payments only. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. Sydny Sky, Depop seller, phone interview, October 28, 2020. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. But I dont own any designer clothes, so these options werent a fit for me. FAQs will be removed. Let us help you. Depop confirmed that it intends to implement multi-factor authentication in 2021. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". However, the funds from the buyer did not show up on my Paypal account. The following is a sponsored link. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. By browsing this website, you consent to the use of cookies. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Press J to jump to the feed. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. You are viewing the PayPal Community Archives. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. If that is the case, Depop has a process and form that you can follow and fill out. Enter your First name, last name, billing address, and tap on Next. This may result in giving a refund to the buyer. A collective of individuals who inspire and grow with their evolving style and values. Leave the Archive. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. There are several times throughout the year that Depop has offered free shipping. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. ***UPDATE** SWIPE FOR ANSWER!! Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Your buyer's Depop @username. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Fiona Short, Depop seller, phone interview, September 24, 2020 We'll just need you to confirm: The email address linked to your Depop account. Of course, everybody is human and sometimes Post Offices make mistakes. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Yes, USPS Regional Boxes Are Discontinued. Scammed through Depop. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. I'm sure Depop will have that policy too good luck!! I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. They are entrepreneurs, pushing fashion forward in so many different ways. 2. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. As of January 22, 2023, USPS Regional Boxes were discontinued. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. All purchases through Depop are covered by Buyer Protection. It's obvious why Depop is popular among young people. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. The cost savings to the customer can help to boost your sales. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Fee Breakdown: - 10% Depop fee So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. However, unlike Poshmark, Depop charges you additional fees. Wirecutter is the product recommendation service from The New York Times. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. I am a bot, and this action was performed automatically. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. A week later they have opened a dispute saying this was an unauthorised payment? If this is the case, you need to wait 7-10 business days. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. Step 5: Enter your First name, last name, billing address, and tap on Next. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). A sub for discussing all things Depop. If you want to take that risk, we have a few tips on how to avoid getting scammed. Sustainability; Blog; About; Sell on Depop; Jobs; News . Select Selling > Refund Depop fee. Depop offers free shipping at different times throughout the year. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. If you, as the seller, agree to the refund, then you will give the refund to the customer. However, shipping with Depop can be expensive. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. In case something goes wrong, youre protected by. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Others have received a faster response from reaching out to Depops Twitter account as well. This includes your email, credit card, and bank account. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. It was too good an opportunity to pass up. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. We would stay away from doing something like this it is risky for both your Depop account and your payment. Some people may suggest taking the transaction privately to avoid paying fees. Do you have items laying around at home that you want to sell online? Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Labels are generated by the carrier and sent back to Shippo for you to print. Step 2: Add a photo/logo that represents your brand and tap on Next. Now you can start selling items and get paid when your items sell. why did I get charged different payment fees? They will email you once an agent is available so make sure to have your email notification on. Step 4: Link to your social media account and tap on Next. A collective of individuals who inspire and grow with their evolving style and values. The item I sold was 30$ and they taken 13$ out of the sale lol. However, the flat 10% selling fee that we discussed is charged only when you sell an item. It also shows up in my PayPal activity, So what's gonna happen? When you land on a style that works for your followers, stick with it. Im going to get rid of those this week was a common refrain. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. Step 6: Now tap on List your first item. Your recipient will need to pay their local Post Office the amount due to receive their package. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Test out different poses. Selling your items on Depop is a simple process. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. For reference, my first three sales on Depop were temporarily on hold. This content may be old or outdated. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Payment issues with Paypal and Depop can happen to anyone. If you need tips with a step-by-step guide, check out our post below. I definitely sent the payment through depop instant pay as goods/services thank god! Also remember, PayPal fees! There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. It should have no effect on the deliverability of your packages. Please contact the moderators of this subreddit if you have any questions or concerns. "We will continue to remind our community about the importance of account security and updating their passwords.". With an effective product description, you can convince the customer to click the Buy now button. To keep proof of postage, send the item to the address on the in-app receipt. Depop fee + taxes + shipping (if you use ship with depop). 4. Paypal can hold your funds for up to 21 days. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. It all hangs on whether paypal agree that the transaction was unauthorised. These 6 Tips Will Help. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Step 3: Write a bio about your shop and what youre selling and tap on Next. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. The firm confirmed that credential stuffing is a big part of the problem. Home. Or, do you have a collection of handmade products that you'd like to start selling? This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. This article will cover domestic (US) shipping and international shipping as well. When selling online there are some common reasons why customers return a purchase. There are pros and cons to offering free shipping automatically. Once youve put it all together, your listing should look something like this. Now, you can list as many products as you want. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. She immediately used her brother's Depop account to comment on the offending post and contact the app. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. What does this mean and why did it happen? And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Learn more. eBay vs Depop: Which is better for selling? Fill out the basic details and then click on Next. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Make sure the email on your Paypal account and your Depop account match. Step 2: Tap on the Setting icon from the top right side of the screen. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Make sure to check out the International USPS shipping guide for more details. However, the buyer must have a solid reason to request a refund. You can either agree to the refund, or not agree. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. After receiving all positive reviews, every sale thereafter was instantly paid. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. You can also call them but you may be on hold for a while. So, to avoid refunds, always describe your items fully in your product description. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. For this example, were going to create an account directly from their website. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. Create an account to follow your favorite communities and start taking part in conversations. Even when your product doesn't get sold, you wouldn't have to pay for anything. Please search the subreddit before posting to see if the topic has already been discussed. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Ready to get started? screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . With Paypal, you can get a hold of an associate through their live chat message center. Depop suggests that you do not ship your item until you receive the payment. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Step 2: Once youre logged in, click on Sell from the top right side. Please read my full disclosure policy for details. As know I have lost out on an item and money when I haven't done anything wrong? Want a Great Deal on a Big-Ticket Kid Gift? To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. You will need a shipping scale, measuring tape, and a printer. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. Read Next: How to Ship on Your Own on Depop. Thats it, youve successfully listed your first item on Depop! I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. It's a pain, I hate PayPal payments. have an item that costs: $25, but you offer free shipping for a $4.75 label Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Test out different poses. Inspiration arrived during a visit to a friends apartment. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Congratulations! Starting a business can often be expensive. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Your Depop username @username. For example, if you Creating unique looks, new trends and making new from old. You are viewing the PayPal Community Archives. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. From launching their own brands to building vintage resale businesses. This happens to me sporadically throughout the year. In all cases, the fraudsters demanded to be paid directly, rather than through the app. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Lets dive right in. I contacted the buyer and she told me the email address that the payment went to. Then, tap on 'Set up your shop'. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions.