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Make sure both devices are using the same Wi-Fi. So if you are unable to listen to Spotify, the lack of a premium account could be an issue. When enough time has passed, plug the cord back in and wait for the Echo to spin the blue ring and come back on. Also, refrain from keeping similar names for playlists such as Super Nova 1, Super Nova 2, etc. [In slightly louder voice] Alexa, play my cheesy 80s music playlist. Most times this works to clear up any issues and your device will work normally. Avoid adding punctuations, difficult titles, or acronyms in the name. Then, I disabled Sonos skill in Amazon Alexa andchanged my Amazon password to force all systems to log out. It has been immortalized in modern-day pop culture and has millions of users worldwide. Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. Couldyou go into your account settings andtell me what you see under the account overview? (You may need to log out of both the Pandora and Alexa app and log back in before you can successfully link your devices) As this is now resolved, I am closing this thread from comments. For that, press the volume up button on your Echo. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) Interestingly, iPhone support seems to be limited to . There is a way to make it a little easier to switch Spotify accounts, but youll have to create different Amazon profiles. 2 Images. If you are one of them, here we shall tell you various ways to fix the Amazon Echo not playing Spotify issue. This doesn't take all that long to do. Open the Required Firewall Ports. If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. Make Sure That You Are Logged Into Your Spotify, 7. Then, shut the app down and restart your phone. I cant get my alexa devices working properly again. This is an obvious one, but some people might not know that you can only link your Spotify account to Alexa if youre using Spotify Premium. Annoyingly, Spotify has made it much harder to copy other peoples playlists in recent updates, but there is a way to do it using the Windows/Mac Spotify apps. When you change the default to Spotify, she will then play songs from that app when you tell her to play your favorite song. I am ready to throw them out the window. Investigate the causes described in this article. Once your phone is finished booting back up, open the Spotify app and re-pair the Echo again. -3. Now scream "ALEXA PLAY SPOTIFY!! Premium subscription services like Spotify and Apple Music are vying for music lovers attention. Hope this is helpful. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. Feb 28, 2023 12:22 PM EST. Another reason Alexa may not work with Spotify is that you need to clean the caches or do a power cycle on your Alexa device. Open the Spotify app and re-pair the Echo once your phone has booted. To do this, open the Amazon Alexa app on your smartphone, press the hamburger menu (three lines) in the top left of the screen and select Settings. Guess somebody fixed something, but it'd be sure nice to understand what happened via some transparency.. Re-Link Spotify & Alexa 6. Sorry, that device is disconnected. Did it work? Then click on Remove access next to Alexa. Open SETTINGS, then tap on MUSIC & PODCASTS. Step 2 Tapping that More icon The next step is to tap on the More icon at the bottom right corner of your screen. Always try to use the right commands for Alexa so as not to confuse her. From this list, choose the one that says Household Profile. Hey there you, To reboot your Amazon Echo, unplug it. Choose Spotify from the Music and Podcast option. To sign out, open the app, click on Settings, and scroll down. For a more stable internet, you want to connect your Echo device to a 5GHz Wi-Fi network band (see your routers manual for instructions). On February 27th, the Toronto-born singer-songwriter has become the first artist on Spotify to hit 100 million monthly listeners. Re-link your Spotify account 5. 1. Tap More. Tip: If it makes you feel better, the issue isnt limited to Spotify alone. If you want to play Spotify on your Echo, make sure that its set as your default music service. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. Thats exactly what happens, I upgraded, and it instantly works, they shoved suggestions into my playlist until the moment I went pro. Just add on Spotify at the end of the command. Heres how to clear the cache of third-party apps on an iPhone: Heres another method to remove the app altogether and reinstall it from the App Store. Tried to reset, reboot, uninstall, reinstall, etc. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. It will play my liked songs if I say Play My Music, but NEVER plays a playlist Ive created. If that sounds like the problem youre currently having with your Alexa system, then this post is your go-to resource. Things that are likely to flummox Alexa include punctuation in playlist titles or acronyms (such as NASA). So, during the connection, check that your internet is stableyou may try to open a webpage on your phones browser to see if it opens quite fast. Next, select. Tap Link New Service. Learn how to find out when an app should be updated on Android and iOS. Once that is completed, open the Spotify app and look in the bottom right corner. Enjoy your favorite music on Alexa-enabled devices with voice commands. Here is how to clear the cache on both Spotify and Alexa. If youre using an iPhone or an Android phone, you can press and hold the apps icon until it gives you an option to delete it. At times, even the radio stations are responsible for buffering the playback of music. To activate a playlist using the app, do this: Open the Alexa app and tap on Play. 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. If you have already linked Spotify, click Default Services under Account Settings, and ensure Spotify is ticked as the Default Music Library, as shown below: Alexa can be ridiculously fussy about the wording you use before she will play your Spotify playlists. Make sure your Echo is online and connected to Wi-Fi ( read this if it's not), and then follow these steps: Open the Amazon Alexa app on your iPhone or iPad ( get it on the App Store) or Android device ( from Google Play ), and log in with your Amazon account. While you here, let's have a fun game. Connecting your Alexa system to Spotify is usually a seamless process. Tap on About and you will find the Device software version. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. If you were logged in the whole time, the next thing we would recommend doing from here is unlinking your Spotify account from your Alexa and then linking it up again. Step 5: Go back and tap on Enable to use for the Spotify skill. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? The first thing you want to do if Alexa wont connect to Spotify is to reboot your Amazon Echo device. Secaucus, NJ. via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. Otherwise you cant link the apps. That will again cause issues with your Spotify. There are some users who state the Shuffle feature on Spotify can cause problems with Alexa. As an engineering graduate, I love the idea of using technology to transform how we engage with the physical world. Log in to your Spotify account. The above article may contain affiliate links which help support Guiding Tech. Email Barry at barry@bigtechquestion.com. Note: Spotify is approved on the following devices that use the Alexa virtual assistant: If none of these steps is successful, you can call Amazon customer service. but when asked to "play spotify" I correctly get Alexa saying "playing Spotify" but then no audio. It will help you come up with a solution more quickly. As we always do with these guides, well kick off with the simplest solution first. Learn how your comment data is processed. Follow the instructions above in the heading How To Link Spotify To Alexa.. Follow the on-screen instructions to add your Spotify account again. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. This also decreases interference from any object/device. Get Guiding Tech articles delivered to your inbox. Alexa Bliss Wallpaper HD 1.0 APK-Download fr Android. Maybe youre not the only one whos experiencing connectivity problems at the moment and the apps are just bugging. When I say "Play music onSpotify" it says "I can't play Spotify music in this device". If youve got any further tips for getting Alexa to play the correct Spotify playlist, feel free to share them on comments below. Open the Spotify app on your smartphone and start playing a song. If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. Your copied playlist wont get any new songs added to the original, followed playlist, but its the best we can do! If you havent done this before, weve laid out the steps for you below: 3. So, follow the steps below to disconnect Spotify: And thats all you need to do to disconnect Spotify. These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. Scroll down to the Now Playing box. Tap on the green shuffle icon to disable it. Link your Spotify account through the Alexa music settings. 5 Genius Features (2023), (13 Fixes) Spotify Not Working On iPhone [2023]. Open the Settings menu on your mobile phone. Allow it to install the spotify skill. If youre building a playlist of your favourite Michael Kiwanuka hits, for instance, you might be better off calling it something such as Michael hits to avoid stumbles over his surname. Sometimes, you might accidentally be logged out from your Spotify. It can also be that your Echo device needs to be power cycled, and there are cache and app data issues with both Spotify and Alexa that need to be cleared. If thats not the problem, perhaps your Alexa device and phone are not connected to the same wireless network. It may be time to remove the Echo device from your Spotify account and then add it back to see if that works. Disable any spotify skill enabled in the alexa app. Things I've tried: We hope this helped you to get more listening enjoyment out of Alexa and Spotify. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. One thing to note here is that you can only edit the names of playlists that youve created yourself. 2) I log in spotify usingfacebook (I alsowrite user and password in facebook login form). About Us | Contact | Privacy Policy | Linkedin | Pinterest. Click on that. If so, turn it off, as some music services dont support the feature. Tell the representative what steps you have already taken to resolve the problem. You can either disconnect Spotify from Alexa via the Alexa app, or on the Spotify website. It is strange that when I link Spotify to Alexa, I get the message "Your Spotify account has been linked. FREE Smart Home, Home Automation & IoT Tips. Its really really annoying. Step 4: Tap on Disable Skill. If you see a red light on the top of your device near the microphone button, then it's muted. To play an exact playlist, say: Alexa, play [the name of the playlist].. Find out which is the best streaming service for music from the next link. This may not be entirely necessary, but it does improve your chances of getting the problem fixed in the first diagnostic step. Navigate to the settings menu on your Alexa app and then select Preferences. Go to Settings on your phone to check how much storage you have left. If youre not having trouble connecting your Echo to Wifi, you can try to restart it. This would mean that Alexa won't have access to your account on Spotify. The actions necessary to reset an Amazon Echo device vary by model. How to Play Spotify with Alexa on Amazon Echo. I definitely get a thrill from automation and am constantly making my own home smarter! Once you link the Spotify with Alexa, you can directly ask Alexa to play Spotify music on Alexa devices. Proceed to the App Store or the Google Play Store and make sure your Alexa app is updated. Sorry for the long post but this type of issue is normally down to one of three things: I've tried unlinking and relinking my Spotify account in the Alexa app. Note: You can unlink Spotify without having access to a phone or Alexa App by going to this page. Check if Amazon Alexa or Spotify have any updates you need to install. Choose Spotify as your default music player. If unplugging the device didnt work you can do a more aggressive reset. Then, select Link Account and follow the on-screen instructions. Then go to Settings > Music & Podcasts > Link New Service and select Spotify. Silly, yep. Doing this isnt as tricky as it might sound. I also established it as default music service. You should now be able to link to your devices without trouble. After this, link the account back up again using Alexas music settings. This usually helps troubleshoot connection issues between Alexa and Spotify. Now press and hold it until the light ring flashes and you hear Alexa say Setting up your device, or Now in setup mode.. If everything is set up correctly, your Echo should now play Spotify when you say Alexa, play music.. Step 2: Tap on the three-bar icon at the top and. You should see an orange/amber pulse, then it will turn off. If you go to thispage do you have Alexa as an approved application? You need a Premium account to use Spotify with Alexa". In a web browser on your Mac or PC, log in to your account on the. How to power cycle your Echo device to make it work with Spotify again. Thank you!! Once you have linked Alexa to your Spotify account you can start playing music and podcasts by using your voice. Most people stream music on their Alexa devices via Spotify. The Alexa and Spotify apps both require some extra space in your phones storage to function properly. If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, How to Choose Spotify as Default Music Service on Amazon Echo. In many cases, manufacturers recommend turning off a device for 5 to 30 seconds (sometimes even longer) before turning it back on. If linking discrepancies are causing problems between Alexa app and your speakers. Finally, link your Spotify app to be the default music player. Beware that if your Facebook account is linked to your Spotify and you remove that connection, you could be violating Spotifys terms of service and have your account deleted. Alternatively, try clearing Alexas cache and restart your mobile phone. Awesome! Now you can click on the name of the playlist and edit its title. Though Alexa is probably the most reliable product of its type, there is always the potential for something to go amiss. For some users, Alexa says its playing Spotify but no sound comes from it. As soon as you have signed in, go into the settings. If youre accidentally logged out of Spotify, or maybe the app itself glitched and logged you out, then Alexa wont be able to play music from the app. Make sure youre installing the current version of Alexa. Click on the "More" section in the bottom right corner. I have tried resetting alexa, sonos and my wifi even. If not, restart your router and try to move it closer to your Echo device to improve network signal strength. Next up, go into app settings and locate the Spotify app. Garmin's premium Forerunner 965 ($600) offers a larger 1.4-inch display, plus a couple of extra features geared toward hardcore athletesrealtime stamina info, load ratio (to help you avoid overexertion and injury), detailing climbing data, and built-in maps. But it is strange that the web page shows me the "Premium" option. 2. From settings, click into Accounts. Tip: Dont know when to update an app? This fix is especially good if the problem has only recently reared its head, and everything had been fine before. Do that with both apps. Please try again in a few minutes. View in context View all replies Alexa doesn't play my playlist from apple music Welcome to Apple Support Community If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. The process for this is relatively straightforward. Tap on the speaker icon and increase the volume. Obviously avoid using punctuation, acronyms, initialisms (ie. Note: Podcasts are not supported by this method. If you have more than one speaker, make sure the names of your speakers and groups are different from each other. First, go to your Alexa app on your smartphone. For that, follow these steps: Step 1: Open the Alexa app on your phone. Fix 7. Tap the menu in the top-left. Your music will add to the queue. This should be located on the top left side of the screen. See if that allows Alexa and Spotify to work together now. The next step is to forget or remove the Echo from your Spotify account. This could be why Alexa and Spotify are not able to communicate. Tap Settings, then Music & Podcasts. Need a visual guide on connecting Spotify to Amazon (Echo) and setting it as your default music player? So turn off shuffle on Spotify to fix the issue. Heres a list of basic Alexa commands for Spotify. The app will ask you which type of group you want to create -- tap Multi-Room Music. Didnt work for me. This is the only thing I can think if that may be causing an issue, it looks like you've done everythingright on your side. Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. I am a free customer and Alexa refuses to play my lists. If this is the case, no sound will be played. From there you should tap on DEFAULT MUSIC SERVICES, and then tap SPOTIFY, and lastly press the DONE button. Push the Reset button using a paper clip or another small tool. Lets begin! The Big Tech Question is a joint venture between, getting Alexa to play exactly the music you want, read this excellent piece from my colleague Tim Danton. All you have to do is swipe up on the screen of your iPhone to pull up all the app that are open at the moment. Follow the steps directly above to accomplish this. 2023 Guiding Tech Media. Once you click into this, there will be an option to go into your storage options. To verify if youre logged in on both your Alexa and Spotify apps, do the following. Then drag the tracks from the current playlist to the name of the new one on the left-hand side of the screen. In the Alexa App > Settings > Music Services, Spotify is already linked to my account (which is a premium account). Check our guide on how to link Spotify and make it default in Echo. Keep this trick around just in case anything comes up in the future. I've tried removing the Sonos skill from Alexa and re-adding the skill. At SmartHomePerfected our information is accurate and unbiased. Log into your accounts and the apps should be working just fine! Unsubscribe at any time. Then, tap on the Update button. Set it to your default music streaming service and check if the problem has been fixed. This is what worked for me. Go to Music. So head over to your Amazon Echo device and unplug it from the power source. Save my name, email, and website in this browser for the next time I comment. I tried resetting the devices and uninstalling the alexa app and reinstalling it. Thanks again! Assign a simple, unique name. One of the apps couldve had a bug that was preventing them from connecting. You will have to listen to commercials periodically on a free account and theres no way to skip them. This FAQ takes you through the process step by step, as well as some useful tips to take full advantage of the integration. Set up Apple Music with Alexa. Her teeth is so messed up looks like she having a hard time chewing her food. Once you have updated your app, try playing Spotify again. Lets check the fixes for Echo not playing music from Spotify. If Spotify still doesnt play, you should uninstall Spotify and Alexa from your phone. Finishing with four shots on goal in 19:36 of ice time, the 34-year-old was positively noticeable at times, but it was obvious just how badly he wanted to come up with a big play in his debut with . From here, everyone who intends to use it will need to set up their own account with Amazon. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. I can't play music on Spotify using Alexa. For this fix, all you need to do is go into the Alexa app. Log in to your Spotify account. As an Amazon Associate we earn from qualifying purchases. Hi Simon, I cant fine voice assistant menu in the settings menu of Spotify. It is strange that when I link Spotify to Alexa,I get the message "Your Spotify account has been linked. Hold and press the Mute and Volume Down buttons for about 15 seconds. In your household, there could be several accounts. Open the Alexa app on your mobile device and tap the menu icon in the top left-hand corner (the menu icon looks like three horizontal lines). Nothing works. Devices were all working fine until some time in the last week, then suddenly, all devices wont play Spotify or Tunein. Then, once the device has been at rest for at least 30 seconds, simply plug it back in again. Before we can post your question we need you to quickly make an account (or sign in if you already have one). Alexa doesnt really need much of an introduction these days. Clear The Data On Alexa And Spotify Apps. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. Step 2: Copy the song's link to download and paste it in the empty bar in the SpotiKeep converter. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-2','ezslot_14',171,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-2-0');You may already know how to clear the cache on your phone, but Spotify for some reason has its own cache that needs to be cleared out on occasion. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. More specifically, they need between 1 and 2 GB of extra space to work. Excellent! This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. A free account works, but there are some features a premium account has that the free account does not. Launch the Alexa app. The support team migrated my playlists from my Free account to my Premium account andcanceled the Free account. Play Spotify on Alexa with Voice Command. Take care. Especially if you have children, a significant other, parents, or roommates living under the same roof. Tap Settings and then select Music & Podcasts. Its happened to me a few times. These, as mentioned above, are normally those playlists that contain punctuation, acronyms or other words that are difficult to pronounce. Unplug it from the source of electricity. Its time to up the ante considerably now and hop onto our final and last resort fix. So, the first thing you will need to do is have a look to see if they are connected. Says that needs to be premium which it is but doesnt work. You will see a number of options that you can choose from. Doing a quick reset, or clearing out the caches should do the trick and get Alexa to start playing music through Spotify. Unlike many instances, resetting the Echo device doesnt yield any benefit. The only thing that worked for me after trying all the other solutions was logging into my spotify account from a web browser and on the account settings, on the lower left youll see the option Apps, click there and disable spotify. Then log back into your account. If it is, great. Next up, simply go into the settings option and remove Echo. Tap Settings, then Music. Welcome - we're glad you joined the Spotify Community! If you are logged in on both your apps, try unlinking and then relinking them. This should transfer the currently playing song to Alexa. Follow the instructions to complete the setup. With every update, the developers strive to fix as many bugs as possible. However, if they persist, you should check other solutions. !" EDIT: This was suggested to me when I called Amazon and it worked for me. I try to ask alexa to play any radio station, she tells me the station bit doesnt play it. We'll send you an e-mail with instructions to reset your password. Well come back to how deal with problematically named playlists in a second, but first lets make sure youre using the correct command. BBC), or proper nouns that are difficult to pronounce. 5. First up, go into Alexa settings and then into preferences. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names.